by Scott

May 20, 2019

A really enjoyable 60 minute event with a London based local council exploring how balanced levels of Emotional Intelligence can equip, enable and encourage employees to engage and deliver that ever elusive discretionary effort. Discretionary Effort means that employees do that little bit extra because they actually WANT to rather than feel they HAVE to.

Here is the feedback from the Council’s very happy CEO…

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Scott

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