Radisson Blu

Background

Ever increasing competition in the local market (Bahrain) was putting pressure on the Sales team to up their game and secure corporate event bookings.

The Sales team’s collective effectiveness was waining, motivation drifting, and financial performance dropping. Traditional ’sales training’ hadn’t delivered any value, and the General Manager appointed UK based Scott Watson to support him in turning around team motivation and sales performance.

15 Sales team members of six different nationalities enjoyed a thought provoking, intellectually challenging (and fun) two days with Scott exploring how they could better manage themselves, their mental focus, their communication, and begin ‘Playing to Win’ rather than ‘Playing Not to Lose’.

Within the weeks following Scott’s intervention, sales performance began to recover, individual and team motivation became healthier, and the hotel began to win new business, as well as refresh relationships with clients they had (thought they had) lost to newer, more modern hotels in the Kingdom.