Emotional Intelligence was something the client had heard about, but not explored in any great detail.
The Royal Air Force is renowned for extremely high standards, discipline and traditionally, a command and control approach to managing people, so developing a more Emotionally Intelligent way of managing people and working within and across teams was something completely new.
Emotional Intelligence Speaker Scott Watson delivered two 90-minute presentations, one focusing on how to confidently give and receive meaningful feedback to others, and the second focusing on Emotionally Intelligent management of people.
Client goals were to:-
- Understand how Emotional Intelligence could complement and improve current methods of communicating and working.
- Encourage candid and meaningful feedback upwards to leaders as well as downwards to subordinates.
- Develop more collaborative communication in the learning environment to boost recruits’ acquisition of knowledge and competence.
- Explore how the human brain prefers ‘auto pilot’ thinking and how habits can be easily changed and improved.
- Provide audience members with a proven toolkit of Emotional Intelligence skills they could apply each and every day in their professional and personal lives.