Leadership

how to make good decisions with questions
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Decision Making Questions You Can Use Today If you haven’t already encountered this, you will do at some point in your management career. Indeed, you might be doing this already…

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Communication skills training for managers
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Why To Stop Saying What You Don’t Want David, a 43 year old, passionate Customer Service Manager led 8 Team Leaders and 94 advisors. Hitting The Targets But Not Performing Well…

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5 ways to become a more credible manager
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Would you like to learn 5 quick and easy tips that can boost your effectiveness as a Manager? Here are 5 top tips on how you can boost your personal effectiveness…

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brexit uncertainty & self leadership
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Brexit vote result preceded this keynote presentation to law firm executives.

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How To Retain Customers with Emotional Intelligence
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It’s probably worth me explaining the situation i had when i was working in bradford and bingley the challenge we had was we had a very competitive market and we…

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Emotional Intelligence Conference Speaker
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I recently had the pleasure of presenting to an audience of senior managers and leader on using Emotional Intelligence to manage change and boost employee engagement.  Here’s a clip for…

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Emotional Intelligence Expert – Expert Opinions
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On television, in a court of law, there’s usually an ‘expert’ or two happy to share his or her opinions on a matter. But beware, sometimes experts aren’t really experts,…

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Emotional Intelligence Speaker on Leadership
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Emotional Intelligence Speaker Scott Watson was invited to deliver an interactive keynote presentation to an audience of 70 senior managers on how to maximise personal and collective effectiveness using Emotional…

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Emotional Intelligence London Feedback
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Emotional Intelligence Speaker Scott Watson shares with you client feedback regarding Emotional Intelligence projects focused on developing leadership, management and team development effectiveness. Summit Training is Scott’s corporate development organisation…

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New Year Resolutions & Emotional Intelligence
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THE Reason I Don’t Bother With New Year Resolutions…How About You? I prefer not to bother with resolutions which historically, my commitment has begun to stall anything from 10 days…

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