Management

performance management training 101
1024 744 Scott

Kathy, an under pressure contact centre manager with extremely high standards for herself and expectations of her team to match, was growing increasingly frustrated with one member of her team,…

read more
how to make good decisions with questions
1024 457 Scott

Decision Making Questions You Can Use Today If you haven’t already encountered this, you will do at some point in your management career. Indeed, you might be doing this already…

read more
5 ways to become a more credible manager
1024 821 Scott

Would you like to learn 5 quick and easy tips that can boost your effectiveness as a Manager? Here are 5 top tips on how you can boost your personal effectiveness…

read more
Emotional Intelligence for Managers
1024 683 Scott

Why do so many well-meaning managers fail to deliver the value they wish to deliver for their organisation? And why do so many organisations unintentionally contribute to under-performing managers and…

read more
Emotional Intelligence Training for Managers
admin

Emotional Intelligence Training for Managers Emotional Intelligence Training for Managers with a UK based charity wishing to partner technical competence with a set of proven, practical and deeply human skills…

read more
Unconscious Bias Training
admin

Growing interest in Equality and Diversity in the UK at least has resulted in lots being written about Unconscious Bias. For many business owners and even Human Resources professionals, an…

read more
Management Development and Change for Councils
admin

My team and I are very pleased and humbled to receive this feedback from a client operating in a heavily scrutinised, ever-changing environment. The feedback demonstrates the need for and…

read more
Emotional Intelligence for Leaders
admin

You need shared understanding if your message is going to be clear, understood and acted upon. A leader’s intention may be commendable, but it can prove a problem when employees…

read more
Management Development Training
admin

Management Development Training often includes lots of exploration of management skills, management tools, and even unproven or outdated approaches which in theory sound great, but in reality, leave a lot…

read more
Emotional Intelligence London Feedback
admin

Emotional Intelligence Speaker Scott Watson shares with you client feedback regarding Emotional Intelligence projects focused on developing leadership, management and team development effectiveness. Summit Training is Scott’s corporate development organisation…

read more