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Emotional Intelligence Training for Managers
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Emotional Intelligence Training for Managers Emotional Intelligence Training for Managers with a UK based charity wishing to partner technical competence with a set of proven, practical and deeply human skills…

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Unconscious Bias Training with your Coffee?
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Customer Service and Emotional Intelligence
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When We Feel Attacked, Recovery Can Take Time… Imagine, you’re waiting to check in at the airport to fly home. You’re next in line, just behind the male passenger who…

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EQi 2.0 Certification Training Leeds
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EQ-i 2.0 Certification Training courses are being held throughout the UK from July 2017.  Due to my hectic client schedule, promoting and facilitating EQ-i 2.0 Certification courses has been unachievable.…

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How To Manage Your Boss
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The people who tend to need the feedback the most are the ones that tend to get it the least. That’s the senior leaders and managers. Why is this the…

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Performance Management Training Tips
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Hi, Scott here. One thing that as a manager it’s really important that you are open to learning and actually applying on a day-to-day basis is creating personal ownership of…

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How To Become A Credible Manager
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[coolcastplayer id=”1″]   Hi, welcome to this lesson, how to develop your personal credibility as a manager. I’m Scott Watson and I’ll be sharing this lesson with you. The first…

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Change Management Speaker
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Change Management is usually associated with initiating, and hopefully (at some pre-defined point) successfully implementing something new, or different.  This can include a new way of working, a new organisational…

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Management Training for New Managers
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Management Training for new managers is often viewed as a ‘nice to have’ than a ‘must have’ in many organisations.  The age old (fundamentally flawed) approach to supporting new managers…

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