Posts Tagged :

emotional intelligence training for managers

empathy and its value in asking questions
723 425 Scott

Below are a number of language patterns for you to review and implement where you feel appropriate. The statements and questions are designed to gather information, boost understanding, clarity, and…

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performance management training 101
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Kathy, an under pressure contact centre manager with extremely high standards for herself and expectations of her team to match, was growing increasingly frustrated with one member of her team,…

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how to make good decisions with questions
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Decision Making Questions You Can Use Today If you haven’t already encountered this, you will do at some point in your management career. Indeed, you might be doing this already…

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Emotional Intelligence for Managers
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Why do so many well-meaning managers fail to deliver the value they wish to deliver for their organisation? And why do so many organisations unintentionally contribute to under-performing managers and…

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EQi 2.0 Certification Training Course Feedback
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EQi 2.0 Emotional Intelligence Certification Training Wonderful to receive this feedback on Linkedin from three participants of a recent EQi 2.0 and EQ 360 Certification Training course in Leeds, West…

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Emotional Intelligence Training for Managers
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Emotional Intelligence Training for Managers Emotional Intelligence Training for Managers with a UK based charity wishing to partner technical competence with a set of proven, practical and deeply human skills…

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Emotional Intelligence Certification Training Dates
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Hi Due to growing demand for Emotional Intelligence Certification, I have added several new dates to the EQi 2.0 Certification Schedule. Leeds 30/31 August (Radisson BLU Hotel) London 15/16 October…

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Emotional Intelligence for Leaders
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You need shared understanding if your message is going to be clear, understood and acted upon. A leader’s intention may be commendable, but it can prove a problem when employees…

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Emotional Intelligence Accreditation Training
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Emotional Intelligence Accreditation is delivered throughout the UK and beyond.  You can choose to participate in a class based Emotional Intelligence Accreditation course or a virtual learning delivered through Skype. Lots…

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Performance Management Training
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Performance Management – The Language of Ownership. So many managers tell me that getting a colleague who is refusing to do something they really should do, but repeatedly object to doing,…

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