Denplan - Emotional Intelligence for Managers

Background

Already the undisputed leader in its sector, the client was keen to further enhance not just its financial performance, but employee engagement and employee satisfaction.

The client’s Head of Human Resources appointed Scott Watson to design and facilitate a two-day Emotional Intelligence for Managers training programme to be delivered to the company’s executive team. The response to this event was so positive that Scott was immediately appointed to facilitate the same programme for more than 100 senior, middle and junior managers within the company.

Client Feedback

"The Emotional Intelligence for Managers programme was very successful for several reasons including the content, delivery and the feeling of wellbeing and enthusiasm it generated in all those who attended it. 

Many of the hints and tips given are still being used by our employees as they aim to improve the way they work together.

I would highly recommend Scott Watson to anyone reading this who is considering running such a programme.”

S Ellis
Head of Human Resource

Contact Scott

Background

An established international brand and a leader in its sector, the client was eager to developing its European Sales team members’s ability in presenting.

New and established Sales team members hadn’t explored or learned public speaking or presentation skills in any structured manner; they did their best with what they knew. And, it was woking well.

The company’s Sales Effectiveness & Support Manager was committed to equipping Sales team members with a structured, flexible and authentic set of communication skills which would:-

  • Enable Sales team members to communicate even more effectively with prospective corporate clients.
  • Present the company’s unique offering in an authentic, resonant manner.
  • Use proven Emotional Intelligence tools to maximise personal impact.
  • Develop a meaningful dialogue with audiences from a variety of organisations.
  • Help to deliver improved sales and customer satisfaction results.

Scott Watson developed a challenging and enjoyable presentation skills training programme, underpinned by Emotional Intelligence skills, tools and principles. Participants were challenged, encouraged and coached to create a step change in their communication standards, and it worked wonderfully well. So well in fact, you can read what the project sponsor thought about the programme below.

What The Client Says

Our company has previously collaborated with Scott Watson on Presentation Skills training with great success. When I was approach to suggest a partner for this programme I had no hesitation in recommending Scott for another event.

There were nerves before the programme but the team did brilliantly. The positive feedback not only from participants but from Scott too really made me proud and I knew by lunchtime I had made the right decision.

Participant comments included ‘In 30 years this is the best course ever’, ‘Our Trainer was brilliant’ and more.

I fully endorse Scott Watson and I am looking at some of his other training programmes that will assist in developing my team. Thank You Scott!

K Lennox
Sales Effectiveness & Support Manager