Denplan - Emotional Intelligence for Managers

Background

Already the undisputed leader in its sector, the client was keen to further enhance not just its financial performance, but employee engagement and employee satisfaction.

The client’s Head of Human Resources appointed Scott Watson to design and facilitate a two-day Emotional Intelligence for Managers training programme to be delivered to the company’s executive team. The response to this event was so positive that Scott was immediately appointed to facilitate the same programme for more than 100 senior, middle and junior managers within the company.

Client Feedback

"The Emotional Intelligence for Managers programme was very successful for several reasons including the content, delivery and the feeling of wellbeing and enthusiasm it generated in all those who attended it. 

Many of the hints and tips given are still being used by our employees as they aim to improve the way they work together.

I would highly recommend Scott Watson to anyone reading this who is considering running such a programme.”

S Ellis
Head of Human Resource

Contact Scott

Background

Ever increasing competition in the local market (Bahrain) was putting pressure on the Sales team to up their game and secure corporate event bookings.

The Sales team’s collective effectiveness was waining, motivation drifting, and financial performance dropping. Traditional ’sales training’ hadn’t delivered any value, and the General Manager appointed UK based Scott Watson to support him in turning around team motivation and sales performance.

15 Sales team members of six different nationalities enjoyed a thought provoking, intellectually challenging (and fun) two days with Scott exploring how they could better manage themselves, their mental focus, their communication, and begin ‘Playing to Win’ rather than ‘Playing Not to Lose’.

Within the weeks following Scott’s intervention, sales performance began to recover, individual and team motivation became healthier, and the hotel began to win new business, as well as refresh relationships with clients they had (thought they had) lost to newer, more modern hotels in the Kingdom.

What The Client Says

Having being given a brief that the Hotel needed some new spark, zest and greater acumen from our sales representatives, Scott Watson compiled a programme which was very relevant to our needs here in Bahrain.

Our team with as many as six different nationalities amongst the 15 participants commented on how they genuinely enjoy the training and found Scott’s delivery of material very down to earth, practical and engaging.

I would not hesitate to work with Scott Watson again.

R Erdos
General Manager (Bahrain)