Denplan - Emotional Intelligence for Managers


Already the undisputed leader in its sector, the client was keen to further enhance not just its financial performance, but employee engagement and employee satisfaction.

The client’s Head of Human Resources appointed Scott Watson to design and facilitate a two-day Emotional Intelligence for Managers training programme to be delivered to the company’s executive team. The response to this event was so positive that Scott was immediately appointed to facilitate the same programme for more than 100 senior, middle and junior managers within the company.

Client Feedback

"The Emotional Intelligence for Managers programme was very successful for several reasons including the content, delivery and the feeling of wellbeing and enthusiasm it generated in all those who attended it. 

Many of the hints and tips given are still being used by our employees as they aim to improve the way they work together.

I would highly recommend Scott Watson to anyone reading this who is considering running such a programme.”

S Ellis
Head of Human Resource

Contact Scott


Emotional Intelligence was something the client had heard about, but not explored in any great detail.

The Royal Air Force is renowned for extremely high standards, discipline and traditionally, a command and control approach to managing people, so developing a more Emotionally Intelligent way of managing people and working within and across teams was something completely new.

Emotional Intelligence Speaker Scott Watson delivered two 90-minute presentations, one focusing on how to confidently give and receive meaningful feedback to others, and the second focusing on Emotionally Intelligent management of people.

Client goals were to:-

  • Understand how Emotional Intelligence could complement and improve current methods of communicating and working.
  • Encourage candid and meaningful feedback upwards to leaders as well as downwards to subordinates.
  • Develop more collaborative communication in the learning environment to boost recruits’ acquisition of knowledge and competence.
  • Explore how the human brain prefers ‘auto pilot’ thinking and how habits can be easily changed and improved.
  • Provide audience members with a proven toolkit of Emotional Intelligence skills they could apply each and every day in their professional and personal lives.

What The Client Says

I would like to take this opportunity to extend my gratitude and thank you for your informative, well presented and highly enjoyable presentations on Emotional Intelligence.

The topics you covered have generated debate on student centric learning and how we, as facilitators and educators, can invest time and energy in delivering self awareness training to equip and enable out future military leaders. I believe that your masterclasses have provided my instructors with an insight in to Emotional Intelligence that will likely change how they approach both their training delivery and interactions in the workplace.

I wish you all the very best for the future.

Squadron Leader
Personnel and Training/Commanding Airmen’s Command Squadron